If you’re looking for Accredo Specialty Pharmacy reviews, you’ve come to the right place. In this article, we’ll look at their Customer service, quality of service, and price of medications. Plus, we’ll discuss the reasons that some people dislike the pharmacy.
Complaints about Accredo Specialty Pharmacy
The Attorney General’s office has started an investigation after receiving numerous complaints about Accredo’s services. The complaints include lapses in customer service, privacy concerns, delays in delivering life-sustaining medications, and billing errors. Complainants also voiced concerns over long telephone wait times.
Several complaints against Accredo have been resolved through settlements. These settlements come from the Attorney General’s investigation of the company’s operations. In the investigation, the Attorney General found that Accredo failed to deliver life-sustaining medications, failed to respond promptly to after-hours calls, and failed to provide adequate language access for customers who were non-English speaking. Further, the attorney general’s office found that Accredo did not track its consumers’ complaints or take them seriously. Moreover, the agency’s counselors were not properly licensed in New York, so they could not adequately handle consumer complaints.
Quality of service
Accredo, a subsidiary of the Cigna Corporation’s health services group, has been recognized by URAC as a rare disease pharmacy center of excellence. The achievement signifies Accredo’s commitment to patient safety and quality health care. Its specialists work with doctors and nurses to ensure that patients receive the most appropriate medication for their condition.
The company offers over 300 specialty drugs in over 30 pharmacies nationwide. They provide medications for various conditions, including multiple sclerosis, rheumatoid arthritis, autoimmune disease, pulmonary arterial hypertension, and hemophilia. These services include infusions, injections, and oral medications to treat complex chronic and life-threatening diseases.
In addition to its central dispensing locations in Pennsylvania, Accredo also operates a network pharmacy in New Castle, Del., and Indianapolis, Ind., as well as Memphis, Tenn. It also has a Freedom Fertility Pharmacy in Byfield, Mass.
Cost of medications
Accredo is a specialty pharmacy group that provides various pharmacy services, including specialty prescriptions. The company purchases its prescription drug inventories directly from manufacturers or wholesalers and receives discounts on the purchase price. It then pays the manufacturer for dispensed medications and fees and realizes a positive margin between the purchase price and dispensing fees.
The company offers a variety of specialty medications for many chronic and complex medical conditions. The Conditions page lists specific medications for various ailments and information and support for each. In addition, Accredo’s patient support team assists when needed and is on call to answer questions.
Accredo accepts a variety of payment methods, including checks and debit cards. The company also offers free shipping, using UPS and FedEx carriers for delivery.
Customer service
Customer service at Accredo Specialty pharmacy is available 24 hours a day, seven days a week. You can contact them via phone or online chat if you have questions. You can also fax them if you prefer. Accredo also offers referral services.
Accredo specializes in providing specialty drugs to patients with complicated medical conditions. They help patients find the proper medication, provide counseling regarding their medication regimen, and get specialty medications approved by insurance companies. They can even help patients with complex conditions such as cancer by providing nutritional support. This allows patients to stay on track with therapy and avoid unnecessary costs.